The chief executive of ESP Group, which operates the Journeycall contact centre in Arbroath, has outlined her vision to meet the threat posed by cheaper foreign providers. Loading Spinner An icon of a loading spinner. Success Tick Timeout An icon of a greyed out success tick. Information An icon of an information logo. Speech Bubble Icon A icon displaying a speech bubble WhatsApp An icon of the WhatsApp logo. Video Camera An icon of a video camera shape. Previous An icon of an arrow pointing to the left.

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